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What to Know About Mailed Water Utility Letters

Did you get a letter from your water utility informing you that your water service line contains lead or galvanized material, or that the material of the pipe is unknown?

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This letter was required by federal revisions to the Lead and Copper Rule, and you will continue to receive one annually as long as your water pipe contains lead or remains unknown. We know that this letter can be frightening, unclear, and confusing. Freshwater Future has created a guide tailored to the thousands of residents that are receiving these letters as a part of our No Lead is Safe Toolkit. This guide will answer some of your pressing questions, outline how your household can remain safe from lead poisoning, and offer ways you can advocate for lead-free water for your family and community. See our guide below!

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Want More Information About Lead in Drinking Water?

Learn about:

  • Keep Your Household Safe Before, During, and After Pipe Replacement

  • Stay Safe from Lead in Drinking Water

  • Filter Installation and Maintenance

  • Your Family’s Health & Lead in Drinking Water

  • Healthy Eating to Reduce Lead Poisoning